Client experience is considered the most exciting chance of organizations in 2020.

And that means you would think someplace within a client experience strategy could be a place (or two) on delivering customer that is excellent, wouldn’t you?

We understand I would, and I’m companies that are sure many.

Even as we celebrate Halloween, now’s the perfect time for you to share some gruesome tales all over campfire.

And absolutely nothing delivers a shiver up our spines that can compare with a client solution horror story from hell!

Seeing that 68% of clients switch brands because of service that is poor it is just right we distribute these cautionary stories for the good of organizations around the world.

This is exactly why we have come up with 13 (yes, thirteen. no accident) gruesome customer care horror tales.